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The credibility and reputation of any organization is heavily influenced by the perception of its response during crisis situations. At some point, all organizations will have to deal with incidents and emergencies which are triggered by external or internal events. Disasters with catastrophic consequences may result if fast and effective responses are not employed.
A Crisis is : a critical event or point of decision which, if not handled in an appropriate and timely manner (or if not handled at all), may turn into a disaster or catastrophe. |
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Crisis Management is the process by which you deal with a major event that threatens to harm your organization, its key stakeholders or the general public. Three elements are common to most definitions of crisis: a threat to the organization; the element of surprise and short decision times. Typically, proactive crisis management activities include forecasting potential crises and planning how to deal with them by preparing a crisis management plan, by training key personnel and by ensuring that the plan is tested, exercised and reviewed. |
At Emergency Crisis and Security Solutions Ltd we have extensive experience in helping a wide range of organizations plan and prepare for emergencies and crises and can work with you to ensure that your emergency/crisis response plans are workable and effective.
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- Produce crisis management plans, systems and procedures
- Develop and conduct customized emergency/crisis management training programs
- Design, conduct and review emergency management simulation exercises
- Prepare and train your senior management and your crisis response team
- Evaluate emergency/crisis management processes
- Provide on-going advice and support
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