Organizations, their partners and their other key stakeholders face disruption from the impact of natural and man-made hazards and a wide-range of security related incidents. Business Continuity Management (BCM) is a vital holistic management process that minimises the potential for disruption The BCM process identifies the potential hazards and impacts that can threaten an organization and provides it with a framework for building business resilience. Effective BCM will safeguard the organizations interests, reputation, brand and value,as well as that of its key partners.

Good Business Continuity Planning should be embedded in an organization's culture and should include:

• A clear understanding of the organization with accurate business impact analyses and risk assessments.
• A determination and selection of an appropriate BCM strategy for the particular business.
• Development and implementation of a BCM response which includes producing incident management plans, business continuity plans and business unit resumption plans.
• Development of an appropriate information management and documentation system to support all business continuity activities.
• Development of an appropriate staff training program, to ensure staff can meet their business continuity responsibilities.
• Development of systems for auditing, exercising, maintaining and reviewing plans to ensure that they are workable and up to date.